Submit ›
  • Customers like
    • Customer sevice2
    • Pricing2
    • Really impressed2
  • Customers don't like
    • Sizing could be us or them1

I have to say only good words about the experience i got. Their customer service is awesome, Jenny was really helpful and was always helped even though i was annoying and kept calling her like every day to check the status of my order, i got the the stone ring that i ordered and i can't take our of my finger, perfect. Add comment

  • Aug 13
  • Luxury / Jewelry
  • Denver, Colorado
  • Primestyle Return Policy
  • 1
  • 1
  • 62
  • REVIEW RATING 4/5

This situation in Tampa sounds eerily similar to one that I experienced - in terms of the product ordered and having to return it . However, if I had written it, I would vehemently disagree with labeling Primestyle (or David in particular) in any kind of negative light - Primestyle was very helpful in every encounter I had with them. I understand that sometimes products can experience issues for... Read more

Was this review helpful? 0 0

  • Aug 12
  • Luxury / Jewelry
  • Culver City, California
  • Primestyle Engagement Ring
  • 2
  • 2
  • 93
  • REVIEW RATING 4/5

I bought a ring that was a three-row column they supposedly were doing the best with the ring when I got the ring it turned out to be lower Quality then what I paid for. I called Prime style (scammers) I talked to David and he told me what the issue was and that if I send it back he can get my Quality upgraded for more money when I did it I thought okay this company can get a second try and then... Read more

Was this review helpful? 0 2

Resolved

  • Aug 12
  • Luxury / Jewelry
  • Eternity Ring
  • 2
  • 2
  • 59
  • REVIEW RATING 4/5

Ordered an eternity band of sapphire and diamonds. A sapphire soon fell out. Sent it back. They replaced it with a sapphire shaped like a trapezoid (it was supposed to be Princess Cut) and a couple of stones were scratched that were not previously. I returned it again and I received it back in a condition that was somewhat acceptable. My wife wore it twice and another sapphire came out. I took it... Read more

Was this review helpful? 0 1

  • Jun 23
  • Luxury / Jewelry
  • North Bergen, New Jersey
  • Positive Experience
  • 1
  • 1
  • 90
  • REVIEW RATING 4/5

All I can say is I wish I’d found primestyle years ago because I would have saved myself a fortune. I often buy small diamond jewelry for my family and friends, and the fact is I’ve been overpaying for most of it but didn’t realize it. I believe that when I went to the mall and was told it was a discounted price it was actually discounted. That is – until I found someone who actually discounts... Read more

Was this review helpful? 0 0

  • Jun 22
  • Luxury / Jewelry
  • Deer Park, Victoria County
  • Ring
  • 290
  • REVIEW RATING 5/5

OK, bought a ring 1.85ct. I-J in colour. Received the ring, was not happy with the colour and the setting had a fault. Talked to David he said to send it back they will fix it but don't expect what you ordered exactly because their prices are so cheap. Before I sent it back I got it appraised. Appraisal said it was colour K-L but some of the small stones were so bad you couldn't buy them from a... Read more

Was this review helpful? 3 0

Primestyle has been a great company to deal with. I had a small issue that was very quickly resolved and the communication was excellent the whole way. I will be buying from them again in the very near future and have recommended them to all of my friends and family. Their quality far exceeds their price points...Overall, I could not be happier. Add comment

  • Apr 20
  • Luxury / Jewelry
  • New York, New York
  • Positive Experience
  • 344
  • REVIEW RATING 5/5

It’s been a long time since I need to buy any diamond jewelry as I have been single since my wife died, but I met a young lady recently and decided to buy her a pair of diamond earrings that eventually came across this website called primestyle, where they claim to be able to sell you diamond jewelry at massive discounts. It turns out they are telling the truth and I bought a pair of diamond... Read more

Was this review helpful? 1 0

  • Mar 29
  • Luxury / Jewelry
  • Las Vegas, Nevada
  • Positive Experience
  • 259
  • REVIEW RATING 4/5

think the last time I bought anything on the Internet was such a disappointment that has been a while since I did so, and but one of my girlfriends recommended this company when I was looking for a new pair of Diamond earrings, and I was amazed to find a pair of earrings very similar to ones I’ve looked at in a jewelry store at less than half the price. So I took a chance and ordered online... Read more

Was this review helpful? 2 0

  • Mar 17
  • Luxury / Jewelry
  • Chelmsford, Essex
  • Engagement Ring
  • 2
  • 2
  • 666
  • REVIEW RATING 5/5

Bought my engagement ring from Primestyle in February this year. Initially they were really helpful, working with me to design my ring and the communication was great. Delivery was very quick considering it was coming to the UK. Then I received it. I paid for VS1-VS2 and G-H ring, when I opened the box the centre stone was visibly yellow. I then took this to a number of jewelers who all classed... Read more

Was this review helpful? 3 2
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Primestyle. However, many companies do monitor reviews on our site.

 
×
You are reading about Primestyle.
Filing a new complaint about
×