Primestyle Complaints and Reviews

Had an experience with Primestyle?   Submit review ›
Primestyle
Main address: Customer Service Dept. 10036 New York NY
888-532-9440, 212-302-3377, , customerservice@primestyle.com
  • 33 complaints
  • $15K claimed losses
  • $456 average
  • Show More
Had an experience with Primestyle?
Submit review › Submit review ›

  • 8 hours ago
  • Luxury / Jewelry
  • Diamond Jewelry
  • 4

All right, the quality of the products these guys provide may not be up to the standard of Tiffany’s, but given the fact that you’re saving a small fortune on everything you buy from them, I would find it hard to criticize them. Their customer service is second to none, the discounts they offer are insane, and when you talk to them, they are probably most helpful sales team have ever spoken to.... Read more

Was this review helpful? 1 0

  • 9 hours ago
  • Luxury / Jewelry
  • Diamond Jewelry
  • 3

Man oh man, I really love this company. I have a wife, two sisters six nieces and two girls of my own, and they all love diamond jewelry. I must have ordered 30 or 40 various pieces of jewelry from this company, and with one exception [I think thier ordering department was having a bad day] I’ve always been more than satisfied, both for the quality of the product, and the way I was dealt with.... Read more

Was this review helpful? 1 0

  • 11 hours ago
  • Luxury / Jewelry
  • Guttenberg, New Jersey
  • Diamond 350Ct Tennis Bracelet
  • 3

I ordered a tennis bracelet from PrimeStyle recently. I received it on time; however, I couldn’t seem to close the clasp. I thought I was just having a hard time putting it on myself; but it turns out, I couldn’t close it at all. Very disappointed, I called customer service and was told that I could exchange it. Well, I didn’t want the same bracelet because I didn’t want to deal with that... Read more

Was this review helpful? 0 0

  • 12 hours ago
  • Luxury / Jewelry
  • Buffalo, New York
  • Diamond Jewelry
  • 5

I have purchased several items from this company over the last few months, and I was a little surprised to discover a few “negative Nelly,” reviews here [although not very many] because every time I have bought anything my experiences have been nothing but positive. I suppose, no matter how hard the company tries, they are always likely to fall short of some people’s requirements. As they say –... Read more

Was this review helpful? 0 0

  • 15 hours ago
  • Luxury / Jewelry
  • Piscataway, New Jersey
  • Diamond Bracelet
  • 2

This is the first time I used this particular company, and actually – it was the first time I have used an Internet-based company to buy anything from, but I was a little bit of a hole financially, and really needed to find some inexpensive diamond jewelry. Fact is – my daughter was getting married and the wedding was something extraordinary. She had 12 bridesmaids, and I needed to find 12... Read more

Was this review helpful? 0 0

  • 19 hours ago
  • Luxury / Jewelry
  • Diamond Engagement Ring
  • 2

Man, was I glad I found primestyle when I did. I had just about summoned up the courage to ask my girlfriend to marry me, and spent weeks looking into buying a diamond engagement ring. Unfortunately, most of the information I found was not clear, and when I asked for advice in the jewelry store in my local mall, I was treated like garbage. I think that may have had something to do with the amount... Read more

Was this review helpful? 0 0

  • 21 hours ago
  • Luxury / Jewelry
  • Eternity Band
  • 2

Ordered - - tourmaline eternity band 1.5 carets. The ring I bought was a one of a kind one. It is really gorgeous with the difference between the turmaline and white gold band. So pretty. It was 590 dollars and I paid with visa. No probs with the ordering or delivery except that my card was rejected the first time and I had to call my bank to get them to ok a big purchase after that was fine. The... Read more

Was this review helpful? 3 0

  • 2 days ago
  • Luxury / Jewelry
  • Three Stone Diamond Engagement Ring
  • 7

I wanted to get a second opinion in terms of whether or not I should get the engagement ring appraised again by a different Certified Gemologist Appraiser. Photos and Grading Report attached for reference. I took the ring to get appraised today and the ring appraised much higher than what I paid for it. Basically the appraiser told me that since it was amazing cut and overall 4c's that it's... Read more

Was this review helpful? 0 0

  • Aug 21
  • Luxury / Jewelry
  • Brockton, Massachusetts
  • Diamond Ring
  • 45
Primestyle - Review about Diamond Ring from Brockton, Massachusetts
1 of 4

A month ago we ordered a ring with an .80 center stone, J color and VS2 clarity. We received a .73 center stone totally yellow color we got an appraisal done and it was a R-S color. I cannot describe our outrage, we called them and they try to up sell an upgrade! We got our money back. Read more

Was this review helpful? 0 0

  • Jun 30
  • Luxury / Jewelry
  • Dallas, Texas
  • Diamond Ring
  • 1
  • 1
  • 87

A great company to deal with, especially if you’re on a budget. I had spent the previous two weeks looking for a diamond engagement ring from my girlfriend before I asked her to marry me, and was beginning to despair of finding anything pretty and affordable. Then I found primestyle, spoke with a guy called David over their helpline – it’s a free phone call if you are in the US, I don’t know... Read more

Was this review helpful? 1 0
 
×
You are reading about Primestyle.
Filing a new complaint about
×