Primestyle Complaints and Reviews

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Primestyle
Main address: Customer Service Dept. 10036 New York NY
888-532-9440, 212-302-3377, , customerservice@primestyle.com
  • 28 complaints
  • $14.9K claimed losses
  • $534 average
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  • 36 minutes ago
  • Luxury / Jewelry
  • Diamond Jewelry
  • 2

I’ll be honest, and admit to being an Internet shopaholic. There you go – I said it. Now as a self-professed Internet shopaholic I’m uniquely qualified to tell you that primestyle is one of the best businesses online to do your shopping at. I have shopped everywhere, I mean just everywhere, and here are a few things you need to look for when you’re shopping online: do they have an online help... Read more

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  • 2 hours ago
  • Luxury / Jewelry
  • Sacramento, California
  • Diamond Ring
  • 2

I recently used primestyle when I needed to buy my husband a present. He had always wanted a diamond solitaire earring to replace one he lost years ago but we never seem to have enough money to buy one. Then I found primestyle and discover that you can actually buy diamond stud earrings for considerably less than you usually see them for sale for. Because you are cutting out the middlemen by... Read more

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  • 1 day ago
  • Luxury / Jewelry
  • Three Stone Diamond Engagement Ring
  • 6

I wanted to get a second opinion in terms of whether or not I should get the engagement ring appraised again by a different Certified Gemologist Appraiser. Photos and Grading Report attached for reference. I took the ring to get appraised today and the ring appraised much higher than what I paid for it. Basically the appraiser told me that since it was amazing cut and overall 4c's that it's... Read more

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  • Aug 21
  • Luxury / Jewelry
  • Brockton, Massachusetts
  • Diamond Ring
  • 43
Primestyle - Review about Diamond Ring from Brockton, Massachusetts
1 of 4

A month ago we ordered a ring with an .80 center stone, J color and VS2 clarity. We received a .73 center stone totally yellow color we got an appraisal done and it was a R-S color. I cannot describe our outrage, we called them and they try to up sell an upgrade! We got our money back. Read more

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  • Jun 30
  • Luxury / Jewelry
  • Dallas, Texas
  • Diamond Ring
  • 1
  • 1
  • 87

A great company to deal with, especially if you’re on a budget. I had spent the previous two weeks looking for a diamond engagement ring from my girlfriend before I asked her to marry me, and was beginning to despair of finding anything pretty and affordable. Then I found primestyle, spoke with a guy called David over their helpline – it’s a free phone call if you are in the US, I don’t know... Read more

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  • Jun 24
  • Luxury / Jewelry
  • Clifton, New Jersey
  • One Carat Diamond Solitaire
  • 63

Okay, I will be the first to admit that me and the Missus are not exactly Richard Burton and Liz Taylor, but when I buy diamonds [which is not very often] I buy them for the same reason Burton did, and expect not only a nice piece of jewelry for my wife, but a diamond that will hold its value. That’s one of the great things about buying from this company, because you save so much buying direct... Read more

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  • Jun 14
  • Luxury / Jewelry
  • Phoenix, Arizona
  • Wedding Band
  • 1
  • 1
  • 33

The live chat feature on the Prime Style site was a good sales tool at least for me because I have never bought jewelery online and had a lot of questions. I was splurging on a right hand ring for myself and found the carat thing kind of confusing when it came to smaller diamonds. I got a round cut diamond and saffire band that is technically a wedding band but I like it on my left hand. I... Read more

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  • Jun 14
  • Luxury / Jewelry
  • Edgerton, Wisconsin
  • False Breeder Accusation
  • 22

Teenage daughter wanted diamond earrings for Christmas. A friend at work suggested primestyle so I thought i’d try them for a small purchase like this. Spent just over 100 bucks and got some nice earrings that wouldve been about 175 at the mall (I checked zales and another place). I had also checked walmart but the quality there didn't seem all that great. Also, the backs of the earrings didn't... Read more

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  • Feb 15
  • Luxury / Jewelry
  • Vancouver, British Columbia
  • Jewelry
  • 1
  • 1
  • 42

I surprised myself recently, by using an online jewelry supplier. One of my friends had told me about the great experience they had there so I decided to give it a try for myself, and boy was I glad that I did. I’ve been looking for a new pair of earrings for my wife and was on a bit of a tight budget. Then my friend recommended primestyle is a great place to try for discount diamond jewelry. I... Read more

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  • Jan 26
  • Luxury / Jewelry
  • Loose Diamond
  • 212

Clearly I did not receive what I paid for, which was the reason for the return. I purchased a loose diamond, ordered a VS1, but received a diamond with a very large, visible to the eye, tornado cloud in the pavilion of the diamond, which, according to their own standards, is not indicative of a VS1. When I requested the refund, I explained this to the customer service manager who agreed with me,... Read more

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