PrimeStyle
PrimeStyle Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PrimeStyle has 4.2 star rating based on 70 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Pros: Pricing is affordable for quality, Really impressed, Pricing.
Cons: Did not size the ring after i asked, Have them checked, Low quality and advertise as high quality at low cost.Recent recommendations regarding this business are as follows: "dont buy from PrimeStyle you are at your own risk".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PrimeStyle has 4.2 star rating based on 70 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Pros: Pricing is affordable for quality, Really impressed, Pricing.
Cons: Did not size the ring after i asked, Have them checked, Low quality and advertise as high quality at low cost.Recent recommendations regarding this business are as follows: "dont buy from PrimeStyle you are at your own risk".
Most users ask PrimeStyle for the refund as a solution to their issues.
Review authors value the most Website and Diversity of Products or Services. The price level of this organization is low according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn label
- Pricing is good
- No direction on a return
Preferred solution: Deliver product or service ordered
Primestyle - Ring Review
I ordered an engagement ring for my girlfriend from primestyle. I went with a .8 ct center diamond, 2 blue sapphires on the sides and then several smaller diamonds down the band.
This was ordered in an I/J color. When the ring came it had a very noticeable yellow tint. I know nothing about rings so the yellow color wasn't given a second thought until my fiancé mentioned it. I had 2 seperate jewelers/gemologists look at it and say the color was closer to an M, maybe lower.
Primestyle had nothing but excuses when questioned about this issue. We actually ordered another ring in G/H color that was found to be a borderline J color, possible K. Neither ring was appraised for anywhere near where primestyle said they were worth.
When I called and said I wanted to return the 2nd ring, I was told I could return it for in-store credit in the amount I paid for the ring. This company is very dishonest and I'll never purchase anything from them again.
Primestyle - Ring Review
Bought this ring, and had it appraised at another jewelry store and they told me it was a low cost stone not what PrimeStyle said it was. David told me to send it back and he would make it right!
I sent it back per his instructions, and he played like he didn't receive a ring in the package, so I had Fedex get involved! They asked David to send them the packaging, but he would not send it so FedEx couldn't persue the case.
David did not return my ring, and that was my second ring from PrimeStyle! I spent $8000.00
Wrong Size Setting For main Diamond, Prong Fell Off
Ordered a wedding set from Prime Style. It was what we ordered and looked very good.
Within three weeks, one of the prongs was missing. No snags, or bumping, just gone. We took the ring to a well known, quality jeweler for a repair estimate before we started any hassle with warrantee repair. The jeweler found (and he showed us) that the setting for the main diamond was for a larger diamond, thus making the prongs stick up too high, and they had been notched so they could be bent over to hold the stone.
The notches had to be filled and the prongs reworked to fit. Twelve of the sixteen prongs on the other stones had to be reworked because of faulty soldering from the factory.
After reading the warrantee limitations and shipping costs, I decided it would be less hassle to have the jeweler perform the work needed. If you decide to order from Primestyle, have your purchase inspected by a reputable jeweler.
- Idea of getting a great deal
- Low quality and advertise as high quality at low cost
Primestyle Ring Review from Newark, New Jersey
My husband and i picked out an engagement ring 6 yrs ago. Needless to say, we were in the middle of a divorce.
I showed the appraisal primestyle sent with the engagement ring to various local jewellers and the ring came back at $300, that was being generous. One even joked he could sell it for a $100, maybe but definitely couldn't buy it.
The appraisal you sent with the ring appraised at around $2,500 and we paid almost $1,600 for it. I still have the ring and the appraisal from primestyle and I plan on going to the BBB with it.
Primestyle - Ring Review from Southaven, Mississippi
They can't be trusted, I sent a ring back because it was the wrong one and they kept it and said they never received it and wouldn't co-operate with Fed ex so I could collect the insurance. PrimeStyle signed for the ring, I lost $8,000. So help not a lie, David and Mike both lied to me after they admitted to me it was there.
Ripped Off
I ordered a ring which looked nothing like the one they advertised and looked just like a cheap substandard fake. I had asked for the top quality diamonds which you need a magnifying glass to see, they too looked awful. Worse was to follow after that disappointment I felt really ripped off when I was hit with a hefty tax and Duty bill which you have to go through all the small print to find.
It says on their add " this is what you pay " no it isn't, this was never mentioned.
Please don't buy from them and please read the real reviews that genuine customers have submitted. It also states you have a 30 day window for returns. You have to pay the tax on that too so they can't lose.
I wish I had never heard of this shower, I'm so so pissed off so before you think of wasting your money think twice.
- Utterly disgusted
- Appraised way lower than you said
- Low quality and advertise as high quality at low cost
Price reduction
Never again
I purchased a wedding band with diamonds for $500 that they list at $2600. The gold band contains the diamonds was worst I have ever seen. The karat weight stamp indicated the was unreadable and the claws literally broke off with ease. Sent the ring back. Instead of replacing the band. New claws were soldered that made the ring nonuniform. He then told me the ring could not be worn all day because of the low quality. I never heard of such a thing.Sent it back for refund. Had to keep on them for they were going to again send the ring back. In the end I lost $80 and they the cause of the issues lose nothing.
12/18/2015
On Hold (View Comments)
12/18/2015
Payment Received
12/18/2015
Payment Received WS (View Comments)
12/21/2015
Casting Received INT Completed (View Comments)
12/21/2015
Casting Received INT Completed (View Comments)
12/22/2015
Item Shipped WS (View Comments)
12/22/2015
Item Shipped WS Completed (View Comments)
12/28/2015
Return Request Received
12/28/2015
Return Request Received Completed (View Comments)
12/28/2015
Return for replacement instructions WS
12/28/2015
Return for replacement instructions WS Completed (View Comments)
12/31/2015
Returned for Replacement Received WS (View Comments)
12/31/2015
Returned for Replacement Received WS Completed (View Comments)
01/04/2016
Returned for Replacement Received WS Completed +
01/04/2016
Item Shipped WS (View Comments)
01/04/2016
Item Shipped WS Completed (View Comments)
01/12/2016
Return for replacement instructions WS
01/12/2016
Return for replacement instructions WS Completed (View Comments)
01/15/2016
Returned for Replacement Received WS (View Comments)
01/15/2016
Returned for Replacement Received WS Completed (View Comments)
01/15/2016
Returned for Replacement Received WS Completed (View Comments)
01/19/2016
Returned for Replacement Received WS Completed +
01/25/2016
Refund Completed
- Low quality and advertise as high quality at low cost
Full refund
Bad Business Practices
What was suppose to be a V2 Diamond was actually a V1. Primestyle advertised ring as appraising for $8600 and it appraised a $3500.
Big Difference. Bad Business Practices. Although the ring is beautiful, it's not what I ordered and it's a lower quality ring.
I was very disappointed when I read the guarantee and it wasn't up to the standards in which the company makes it out to be. I've had friends that wanted to know about what kind of experience I have with Primestyle and I feel I might have to tell them to shop in person and not on line.
- Appraised way lower than you said
PrimeStyle Review - Ring not what was promised
I paid more than $4,700+ to PrimeStyle for an engagement ring supposedly valued at $23,000+. After having it tested, it was a real diamond, an actual 1.5 carat, but PrimeStyle advertised it as an I-J for color.
The paperwork accompanying the ring described it as a J and representatives of two multi-store jewelry outlets told me it is more a K-M...it has a yellow hue in color...to date I have not been able to speak with the PrimeStyle representative. Also I asked that the ring be re-sized and agreed to their added price of $50 but they ignored the request and sent the ring without correcting the size.
- Good initial selection - site easy to navigate
- Easy website
- Pricing is affordable for quality
- Diamond was different color than advertised
- Did not size the ring after i asked
Price reduction
Be very careful
I researched this company and found one glaring issue right off the bat which should be a red flag for consumers. Primestyle notes the "independent" diamond grading organizations on its website. They include:
GIA - Gemological Institute of America
AGS - American Gem Society Laboratories
EGL - European Gemological Laboratories
IGI - International Gemological Institute
PSCT - Prime Style, LLC of New York
PSCT is NOT an independent certification organization. It is the in house grading system perpetrated by Primestyle.
The only way to ensure a quality diamond is to have it graded by:
GIA - Gemological Institute of America
AGS - American Gem Society Laboratories
EGL - European Gemological Laboratories
IGI - International Gemological Institute
Remember, you GET what you pay for!
Primestyle - Diamond Jewelry Review from Fairfax, Virginia
Run!!!! Diamonds were yellow like a banana.
Primestyle jewellry beware
I purchased a .8 oval cut diamond solitaire ring from Primestyle Jewelers and twenty two days ago I informed them that due to their poor workmanship the stone fell out of the setting. David (the owner) said give him 4 days to review and he'd get back to me , that was 20 days ago.
Buyer beware of these online business's that claim lifetime warranty. Do your homework before purchasing online and check reviews.
When you purchase a diamond ring you should expect it to last longer than two years. Still have not heard back from the owner, i dont imagine I will.
Let the company propose a solution
DAVID IS A FRAUD. AS WELL AS PRIMESTYLE
I bought a ring that was a three-row column they supposedly were doing the best with the ring when I got the ring it turned out to be lower Quality then what I paid for. I called Prime style (scammers) I talked to David and he told me what the issue was and that if I send it back he can get my Quality upgraded for more money when I did it I thought okay this company can get a second try and then after three weeks He dodge me and finally I got my ring back and it turn out to be worse then the first time I send it back again at this point I am tired and want my refund ASAP, David again help my order and then He said that once again if I wanted better Quality I would have to pay more money again.
So I did I though third time's the charm but then When I finally waited for long time about three more weeks I saw that the ring was even worse so I called David back and he dodge me after that I send back the ring with a letter stating that I wanted my full refund all the amount and days later David called me and then turns out he was trying to cheat me out of 2,000 dollars stating that it was customized.
I told him that either he gives me a check for the amount I spend then he started talking about shipping is the customer's responsibility so I again stated to him I wanted my full Refund period. The lesson I learned from this company DO NOT BUY FROM THEM PERIOD THEY ARE SCAMMERS THEY WILL SCAM YOU AND IN THE END YOU HAVE TO FIGHT FOR A DIME.
WARNING!!! DO NOT trust Primestyle they will rip you off.
OK, bought a ring 1.85ct. I-J in colour. Received the ring, was not happy with the colour and the setting had a fault. Talked to David he said to send it back they will fix it but don't expect what you ordered exactly because their prices are so cheap. Before I sent it back I got it appraised.
Appraisal said it was colour K-L but some of the small stones were so bad you couldn't buy them from a jeweler. The total ct weight was 0.5ct less than what I ordered I was shocked.
Now I'm out of pocket for the appraisal and the cost of sending it back. We will see what happens.
If something seems too good to be true, it is and so is Primestyle.
If your silly enough to buy from them (as I was) make sure you get it appraised.
Primestyle - Ring Review from Decatur, Alabama
I was looking at a certain wedding ring a few days ago and I sent the picture with the price to my daughter whom order the ring for me, just to see that the price of the ring had jumped up three hundred more dollars, what a shame prime style. I order it hope it's worth the increase,
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Just received our ring which was supposed to be g/h and it's very yellow. So disappointed.