Testimonial
5.0
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Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Great Price for a Stunning Ring! Purchased an eternity ring as a surprise for my wife.

Though the ring was beautiful, it didn't match well with her engagement ring and wedding band (difficult to do when it's a surprise). I contacted customer service and no questions asked they were willing to modify or replace with a different style to better match her existing rings. Communication was great, no pressure experience and even was provided a 1 week extension on the return policy just based on the timing of having a new ring made and shipped to then decide if we were keeping the first and making modifications to the setting or keeping the second. Would definitely recommend.

As a side note, we walked into a local jewelry store just to take a look at various settings and after looking over my wife's ring from PrimeStyle, they pulled out comparable options that were 6 times what I paid.

Any uncertainty I had about cost and quality was gone. This won't be my last purchase.

Product or Service Mentioned: Primestyle Customer Care.

Reason of review: Good customer service.

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