Reply by Primestyle

Thanks for taking the time to write a review! PrimeStyle.Com look forward to working with you again in the future.

PrimeStyle offers aLifetime Warranty that covers and repair, damages and routine cleanings at factory cost, which is significantly lower than retail.

I purchased a .8 oval cut diamond solitaire ring from Primestyle Jewelers and twenty two days ago I informed them that due to their poor workmanship the stone fell out of the setting.David (the owner) said give him 4 days to review and he'd get back to me , that was 20 days ago.

Buyer beware of these online business's that claim lifetime warranty. Do your homework before purchasing online and check reviews.

When you purchase a diamond ring you should expect it to last longer than two years.Still have not heard back from the owner, i dont imagine I will.

Review about: Primestyle Ring.

Reason of review: Poor customer service.

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.


Naples, Florida, United States #1207725

Did you insure your diamond?


The company will not communicate and have removed my post from their fb page . They hide true online reviews .


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